Swirls Cupcakes

Reviews

• ★ ☆ ☆ ☆ ☆
  I'm not sure who everyone else spoke to when they received great service. But I just called to place a cupcake order for my son and daughter's birthday and the individual I spoke to was not customer service oriented at all! I called to ask if they do mini cupcakes (as opposed to just the regular size) and the person who answered brushed me off immediately; "No, you need to call and order in advance if you need mini cupcake's, we don't just have them in the store." .... my call was an attempt to order but I guess she ASSUMED I needed it now. I politely said that was fine and asked what their flavor options were and she said "the same as our regular cupcake options"... if I knew what the options were, I would have never wasted my time much less anyone else's to ask a question I already knew the answer to. she continued by saying "what do you want.. me to list them ? " if there were too many to list she could have simply directed me to their website or even asked what I had I'm mind. I was in the process of placing a very big order and it wasn't a last minute thing either. I'm glad I had this experience because I would never want to spend my money so people like that can get a paycheck. I would rather spend my money elsewhere and definitely would not do business with them going forward.
  By Nikkiesha Blackwood, February 11, 2017
• ★ ★ ★ ★ ☆
  Kind of sweet but unique flavours and great cupcakes!
  By archz_ // beauty nails travel, September 06, 2016

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